Responsible Gambling – PlayMillion Casino

At PlayMillion we take safer gambling seriously. We aim to keep play enjoyable and under your control by offering clear tools, guidance and support so you can manage how you play. Our approach focuses on player protection, practical account controls and signposting to specialist help where needed.

Player protection principles

We prioritise player safety, fairness and transparency. That means providing easy access to tools that let you set limits and take a break, clear information about responsible gambling, and a trained support team to assist if you have concerns. We encourage everyone to play within their means and to use the available controls.

Activity-control tools

You can manage your account at any time using a range of built-in controls. These tools are designed to help you slow down or stop play, check activity and make informed choices about your gambling.

• Deposit limits - set daily, weekly or monthly deposit caps to control spend.
• Reality checks - reminders to show how long you have been playing.
• Session time-outs - short breaks from play that you can apply instantly.
• Loss limits - caps on net losses over a chosen period.
• Self-exclusion - longer-term account closure if you need to step away completely.

Deposit and loss limits

Deposit and loss limits are simple to activate in your account settings. You can reduce limits immediately; increases typically include a cooling-off period for your protection. Limits can be set in daily, weekly or monthly amounts to suit your budget.

Time limits and account breaks

Use time limits to reduce session length or apply regular breaks. Session reminders and auto-logout options help prevent extended play periods. If you need a longer break, account time-outs and self-exclusion are available and can be applied quickly.

Self-exclusion

If you decide to stop gambling for a period, self-exclusion removes your access to the account for your chosen length of time. We can also apply extra checks to prevent re-registration. You can register with GAMSTOP for UK-wide self-exclusion if you prefer a national scheme.

Signs of problematic behaviour

Problem gambling can show in different ways. Common signs may include chasing losses, neglecting responsibilities, borrowing money to gamble, or spending more time than intended. If you notice these changes in yourself or someone close to you, consider using our tools or seeking advice.

Tips for staying in control

• Set and stick to deposit and spend limits.
• Use reality checks and session time-outs.
• Keep gambling funds separate from regular bills and savings.
• Avoid gambling when upset or under the influence of alcohol.
• Talk to someone you trust about any concerns.

Professional help and support organisations

If you need more support, contact established UK organisations such as BeGambleAware, GamCare and GAMSTOP. These services offer free, confidential advice, self-assessment tools and treatment options. If you want assistance from us, contact support via your account and we will help you access the right services.